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Shipping

Free worldwide shipping on orders over $200 (DHL Fully Tracked & Insured)
 
When you place your order, we begin making your items as quickly as possible. Each piece requires some time for the construction and curing before we can ship. Oliver Franklyn handmade pieces typically take 3 to 4 days to make. However, in peak seasons, this can take up to 5 business days.
 

Generally, once your piece has been made, you can expect to receive your item within 4-5 business days. 

UNITED STATES & CANADA

US & Canadian customers can expect to receive their Franklyn within 4-6 business days once made

AUSTRALIA

Australian customers can expect to receive their Franklyn within 4-6 business days once made

UK & EUROPE

UK & European customers can expect to receive their Franklyn within 4-6 business days once made

REST OF THE WORLD

Customers from other regions can expect to receive their Franklyn within 6-10 business days once made

  
We offer a 30-day money back or replacement guarantee on all orders. 

Expected delivery times are based on typical delivery windows experienced by actual customers of Oliver Franklyn. They are not guarantees. 

In the event of a late delivery, Oliver Franklyn will do all it can to get your package delivered to you as quickly as possible. However, unless your order is dispatched late, we cannot accept responsibility or offer refunds for delays in shipments that are the result of delays that are the fault of our couriers (DHL & FedEx) or a result of customs clearance delays.
For some international orders there may be duties and/or taxes applied to your order by your local government upon arrival of your package or billed to you afterwards. Customs policies and import duties vary from country to country thus we cannot estimate these charges. These charges are the responsibility of the recipient and unfortunately, we cannot reimburse or refund these charges for you.